In this activity, we’ll learn about another correspondence format: the letter. We’ll use this to complete the writing assignment at the end of this week, and we’ll also write another letter for next week’s Resume & Cover Letter assignment.
“Letters” (pp. 95-99)
Take a look at the document linked here Download Take a look at the document linked here . The first page of the document is a complaint letter, sent by an unhappy customer to the company. The second page is an adjustment letter, sent by a company employee to the customer.
Record a short video (about 1-2 minutes) of yourself explaining your response to the following prompt:
Regarding the two letters, what was effective or ineffective about the customer’s complaint? What could they have done to compose their complaint letter in a more effective way? Also, looking at the adjustment letter, what do you think was effective or ineffective about the company’s response? What could they have done better to address the customer’s issue?
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more